The daily missions of ski patrollers - first aiders:

Inform

Prevent

Rescue

Day and night, the snow groomers work meticulously to secure and maintain the slopes, reducing the risk of accidents and ensuring optimal skiing conditions.

Our staff maintain the ski lifts on a daily basis and keep an eye on you throughout the day to ensure your journey is as safe as possible.

 Safe skiing for everyone 
Rules of conduct

How much does emergency assistance cost?

Rescue rates for 2023-2024

 
All emergency rescue costs are payable in accordance with local council rulings. Off-piste rescue costs from remote areas, accessible or not by ski lift, rescue party, night searches, etc. will incur billing calculated on the basis of the ski patrol team's hourly costs. The cost of ambulance or medical helicopter intervention is not included in the rates above.

€66
1st CATEGORY (resort snowfront)
€260
2nd CATEGORY (neighbouring slopes)
€456
3rd CATEGORY (remote slopes)
€909
4th CATEGORY  (off piste) 

Your safety in numbers

70 000 h
of maintenance and checks on our equipment to guarantee reliability
60
ski patrollers, 40 of which are ready to intervene daily
30
snow groomers (18 from the Régie des pistes and 12 from Val d'Isère Téléphériques) for skiable runs
800
markers and signs to inform you and guide you on the slopes
12 000
posts/markers to designate the runs and help you find your bearings when it’s foggy

Find Out More

We invite you to consult the Municipal Order regarding safety on the alpine ski slopes throughout the Val d'Isère ski area. This order has been drawn up in consultation with the municipality, the ski lift operator, the Régie des Pistes and other stakeholders, to ensure the safety and proper management of the ski area.


It defines, among other things:

  • what constitutes an alpine ski slope and what falls under off-piste and is not considered a marked slope

  • the conditions of access to the slopes and the authorised snow sports activities and equipment

  • the different difficulty levels of slopes, along with their associated colour-coded signage

  • the slopes coding system (marking, poles and other types of signage)

  • the responsibilities and prohibitions of users of the ski area

  • information provided to users and its location

  • obligations of the Régie des Pistes, the Ski Lift Company, as well as various operators located within the ski area.