OPENING DETAILS ON MAY
+
Site logo
  • Rates
    • All rates
    • Season Pass
    • Tignes - Val d'Isère pass
    • A la carte Pass
    • Insurance
    • Offer a skipass
  • Experiences
    • Ski area
    • Highlights
    • Val d'Isère's mobile App
    • Entertainment calendar
  • Information
    • Ticket offices
    • Ski map
    • Webcams
    • Opening
    • My Account
    Cart
    • EN
      • FR
    Find your
    ski pass

    WEBSITE LEGAL NOTICE

    www.valdisere.ski is a professionally published site in the sense of Article 6 III-1 of the law on confidence in the digital economy no. 2004-575 of 21st June 2004.

     

     

    IDENTIFICATION

     

     

    WEBSITE PUBLISHER:

     

    S.T.V.I (Société des Téléphériques de Val d'Isère)

    Limited company with a capital of €2,737,800.00

    Registered office: Gare Centrale – 73150 VAL D’ISERE

    Chambéry Company Trade Register (RCS) SIREN no. 380 241 513

    Tel.: +33 (0)4 79 06 00 35

    Email: stvi@compagniedesalpes.fr

    Intra-community VAT no. : FR 89 380 241 513

     

     

    PUBLICATION DIRECTOR

     

    M. SIMONIN Olivier, General Manager

     

     

    WEBSITE PROVIDER

    E-LIBERTY Services SAS

    Batiment Alouette II Savoie Technolac

    73372 Le Bourget du Lac

    Tel. : +33 (0)4 58 16 00 10

     

     

    Photo credits : STVI, Andy Parant

     

                               

    GENERAL TERMS AND CONDITIONS FOR SITE USE

     

    1. DEFINITIONS

     

    Author refers to any physical person having created the elements present on the Site, notably the

    tree structure, text, plans, photos and videos;

    Publisher refers to the company S.T.V.I;

    Browser refers to the client software that allows connection to the Site;

    Site refers to all the accessible resources under the domain name www.valdisere.ski

    User refers to the person visiting the Site and the information consumer.

     

    2. COPYRIGHT

     

    French Legislation for copyright and intellectual property applies to the whole Site.

    The reproduction, use, exploitation of photographs, images, plans, videos, texts, database extracts, graphic design elements and as a general rule any publication elements of the Site is forbidden without prior written agreement of their Author(s).

    Failure to respect this prohibition constitutes as counterfeiting as sanctioned by Articles L335-2 et al. of the Intellectual Property Code.

     

    3. BRAND RIGHTS

     

    The brands of the website publisher and its partners as well as logos figuring on the Site are registered trademarks. Any complete or partial reproduction of these brands or logos made from the elements of the Site without express written authorization of their bearers is thus prohibited in the sense of Article L713-2 of the Intellectual Property Code.

     

    4. COOKIES

     

    A cookie is a small quantity of data which is installed on the User’s computer by a website.

     

    Why do websites use cookies?

     

    Webpages do not have any memory. When the User browses from page to page on the same website, it is not recognized as an individual person on these pages. Cookies allow the website to recognize the User’s browser. Therefore cookies are mainly used to remember User preferences and choices, such as the language or currency for example, or to recognize the User when he/she browses the same site again.

     

    Do all cookies have the same function?

     

    No, there are different types of cookies which fulfil different functions. Cookies are distinguished by

    their role, validity period and the third parties who place them on a website. Legal Notice www.valdiserepass.com

    How does the Site Editor use cookies?

     

    When the User connects to the Site, the Publisher installs different cookies in the User’s terminal allowing it to recognize the terminal’s browser during the validity period of the cookie concerned.

    These cookies are used to record information regarding navigation and identification of the User on the Site (the pages viewed, date and time they were viewed etc.) which could be read during subsequent visits by the User.

     

    In order to manage cookies, the configuration of each browser is different. It is described in the browser’s help menu, which allows the User to know how to modify their preferences with regards to cookies. The User can also choose to indicate and modify their preferences by the methods

    described below:

     

    For Internet Explorer ™

    For Safari™

    For Chrome™

    For Firefox ™

    For Opera™

     

     

    5. PROTECTION OF PERSONAL DATA

     

    Personal data collected on this website will be processed by computer for the following purposes:

    • * Creation of a personal account. Processing is based on your consent.
    • * Management of your order. Processing is based on the performance of the contract to which you are party.
    • * Sending promotional offers and newsletters. STVI sends such messages on the basis of its legitimate interest in developing its business if the email was collected on the sale of products; this is based on your consent in all other instances. When Val d’Isère Tourist Office sends a message, this is based on your consent.
    •  * To answer your demand via our “chat” service online. Processing is based on your consent.
    •  

    Completion of the fields marked by an asterisk is required to enable STVI to create your personal account or to process your order. If these fields are not completed, your personal account cannot be created and your order cannot be processed. The completion of other fields is optional.

    Processing is the responsibility of the STVI ski lift company (Société des Téléphériques de Val d’Isère) represented by Olivier Simonin the capacity of CEO, whose contact details are provided in the legal notice. STVI has appointed a personal data protection officer who can be contacted at: STVI, Personal data protection officer, Gare centrale, 73150 Val d’Isère – 04.79.06.00.35 – privacy.valdisereteleperiques@compagniedesalpes.fr

     

    The recipients of the data collected are STVI and Val d’Isère Tourist Office, if you have given your consent.

     

    The data collected is stored for the following periods:

    • * Data collected for creating your personal account: until your personal account is deleted.(The abolition of account involves the abolition also sub-contacts bound to this account.)
    • * Data collected to manage your order is kept for a period of five years from date of collection if the order is worth less than €120 including taxes, or ten years from date of collection if the order is worth €120 or more including taxes.
    • * Data relating to your bank card: The number and expiry date of your Credit card are kept 15 months to serve as proof if the transaction is disputed.

             Other bank card data is deleted once the transaction has been made.

    • * Data collected for marketing purposes: three years from point of collection.
    •  * Data collectedto answer your demand via our “chat” service online; until the end of your discussion online
    •  * Data collected to answer your demand of information, comment or claim you send : time required for the treatment of your demand of information, comment or claim
    •  

    At the end of this period, we will delete the data. Excepting for Data collected for marketing purposes, we will contact you again to find out if you wish to continue receiving marketing information from STVI for a new period of three years.

    Data collected will be used for an automated decision-making procedure relating to our business communications. The criteria considered are the details of your previous purchases, your location and language spoken. The purpose of this decision-making procedure is to include more personalised offers and information when we email you.

     

    In order to ensure that your personal data remains confidential and secure, and to protect it against unlawful or accidental destruction, loss or accidental alteration, disclosure or unauthorised access, we apply the appropriate technical and organisational measures in accordance with the applicable statutory provisions. With this in mind, we have introduced technical measures (such as firewalls) and organisational measures (such as a login/password system and physical protection etc.).

     

    You are entitled to access your personal data, ask for it to be it rectified or deleted, transfer it or ask for it to be transferred to a third party, have the processing restricted or object to such processing. Subject to adhering to the statutory requirements incumbent upon us, we will comply with your request.

     

    You have the right to withdraw your consent for your personal data to be processed at any time. Withdrawal of your consent does not affect the lawfulness of any processing before the withdrawal.

    You may enforce your rights:

    • * By post to : STVI, Gare Centrale, 73150 Val d’Isère, France ; or
    • * By email to : privacy.valdisereteleperiques@compagniedesalpes.fr
    •  

    For reasons of confidentiality and to protect your personal data, we need to be able to verify your identity in order to respond to your request. In support of any request to exercise the abovementioned rights, you will therefore need to attach a copy of an identity document stating your date and place of birth and bearing your signature to comply with the provisions of [for France only: Law n° 78-17 of 6 January 1978 known as the « Data Protection Act », article 92 of the Decree of 20 October 2005 for the application of that law, and] Regulation (EU) 2016/679 dated 27 April 2016 on personal data protection and the free movement of such data.

     

    Finally, you have the right to send a complaint to the CNIL. If you think that your rights have not been respected. The contact details for the CNIL are as follows : Commission Nationale de l’Informatique et des Libertés, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France – Tél. : +33 1 53 73 22 22 – Fax : +33 1 53 73 22 00 – Site internet : https://www.cnil.fr/fr/plaintes.

     

    We use cookies and other trackers on our website. For more information about how they are used and how to manage the settings for them, please consult our policy regarding cookies (article 4 above).

     

    6. LIABILITY

     

    The responsibility of STVI cannot be engaged because of:

    • * Temporary inaccessibility of this website due to maintenance operations;
    • * A malfunction of the internet network affecting access to this site. In this respect, you declare to know and accept the technical and functional characteristics, as well as the limits of the Internet network (in terms of access, availability, congestion, failure, saturation, transit time, response to display, view, query or transfer data, interruption, lack of protection of certain data against misappropriation or piracy, risk of contamination by a virus, etc.);
    • * A malfunction or misuse of your device and any other equipment used to access this website;
    • * The provision of incorrect, incomplete or misleading information on your part;
    • * Fault, loss, delay or data transmission error beyond the control of STVI;
    • * The content of the information on the sites to which this website refers by hypertext links;
    • * A violation of these terms of use on your part.

    The Site User may not set up hyperlinks directed to this Site without the express prior authorisation of the Publisher.

    The User acknowledges having read the present terms and conditions and commits to respect them.

    This document has been translated purely for information purposes; only the source document in French is legally binding.

    Faq

    I need help
    buying my skipass

    FAQ
    Contact us
    Phone +33 (0)4 79 06 32 32 Email contact@valdisere.ski Opening timeFrom Monday to Friday
    8.30 am-12 am & 2 pm-5.30 pm
    Subscribe to the NewsletterChevron

    Information

    • About us
    • Our Blog
    • Tourist Office
    • Careers
    • Claims
    • Loyalty
    • Valkids Game
    • CGV - CGU
    • Legal notice
    • Cookies

    Winner

    of the Very High Customer Satisfaction award

    2018/2019
    CDA

    Pay in complete confidence

    Payments

                                                 

    Val d'Isère Téléphériques Powered by
    Find your ski pass

    All headings

    • Rates
      • Rates
      • All rates
      • Season Pass
      • Tignes - Val d'Isère pass
      • A la carte Pass
      • Insurance
      • Offer a skipass
    • Experiences
      • Experiences
      • Ski area
      • Highlights
      • Val d'Isère's mobile App
      • Entertainment calendar
    • Information
      • Information
      • Ticket offices
      • Ski map
      • Webcams
      • Opening
    • Change language
      • Change language
      • FR
    • My Account